CRITICAL NOTICE: JetOpti does not act as an air carrier, air broker, tour operator, or aviation service provider. JetOpti does not hold an Air Operator Certificate (AOC) or any aviation-related licenses.
All aviation services are provided exclusively by independent, licensed charter companies. JetOpti operates solely as a technology platform facilitating connections between customers and certified aviation operators.
These Terms of Service govern your use of the JetOpti platform (website and services), operated by Ronny Stephan ("JetOpti", "we", "us"). By accessing or using JetOpti, you agree to be bound by these terms.
JetOpti is a technology platform that connects customers seeking private jet charter services with licensed charter companies. JetOpti does not provide aviation services and is not a party to the flight service contract.
JetOpti charges charter companies a commission on bookings made through the platform. The commission is included in the price displayed to the customer, so the customer pays a single total price with no separate platform fee added at checkout. The commission is owed by the charter company to JetOpti and is deducted automatically during payment processing.
Payments are processed by Stripe. The customer's payment is made directly to the charter company's payment account; JetOpti receives only its commission. JetOpti does not store full payment card information.
Cancellations are processed through the JetOpti platform according to the cancellation policy of the respective charter company, which is displayed before booking. Refunds are issued to the original payment method. JetOpti's commission is refunded proportionally: JetOpti retains its commission only on the portion of the price retained by the charter company. Chargebacks are handled in accordance with the payment provider's terms and are the responsibility of the charter company as the payment recipient.
The charter company issues the invoice for the flight. JetOpti generates and sends this invoice on behalf of and in the name of the charter company, based on an authorisation granted in the Platform Partnership Agreement (Abrechnungsvollmacht pursuant to § 14 (2) UStG). JetOpti separately invoices the charter company for its commission.
When creating an account, you agree to:
Charter companies represent and warrant that they:
Customers agree to:
JetOpti facilitates the booking request process. Flight contracts are concluded directly between the customer and the charter company.
JetOpti strives for high availability but does not guarantee uninterrupted access. Maintenance, updates, or temporary service interruptions may occur.
JetOpti is not responsible for:
The platform is provided "as is". JetOpti is not liable for technical issues, data loss, or disputes between users, except in cases of intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit).
All content and software on JetOpti are protected by applicable intellectual property laws and may not be used without permission.
When using the platform, you agree to:
JetOpti may suspend or terminate accounts for violations of these terms or misuse of the platform.
Charter flights are booked for a specific date and time. In accordance with § 312g (2) no. 9 German Civil Code (BGB), the statutory right of withdrawal does not apply to such bookings. Cancellations are governed by the applicable cancellation policy (see section 2.2).
These terms are governed by the laws of the Federal Republic of Germany. For consumers residing in the European Union, this choice of law does not affect mandatory consumer protection provisions of the country of residence.
JetOpti is under continuous development. Features, workflows and interfaces may be changed, extended or discontinued.
Material changes affecting confirmed bookings or agreed commercial terms will be communicated in advance.
Email: info@jetopti.com
Website: www.jetopti.com
We may update these terms from time to time. Continued use of the platform constitutes acceptance of the updated terms.
Last updated: September 2026